Gender Roles in Children’s Literature

Everything we read constructs us, makes us who we are, by presenting our image of ourselves as girls and women, as boys and men† – M. Fox It is a well known fact that children’s literature holds an important role in the development of young children. It has the power to teach, offer meaning and serve purpose all while being entertaining. Children’s literature is a widely available resource that offers children a plentitude of insightful information. Within the pages children’s books lies an immense resource of tools that aid in the development of character for children, and conveys.Gender is an important aspect of development and is a commonly explored theme in children’s literature. Children gain information from many sources such as teachers, family and friends, but they also gain it from literature. Like in every culture the roles of gender in America are an important part of its culture. Gender Identity is a crucial part of a child’ s development because it helps children to see themselves in relation to others. A child develops their sense of gender at a very early age, for most children gender identity begins to develop between 18 and 30 months.After a child has developed their sense of gender they begin to realize that gender is stabile; girls grow up to become woman and boys grow up to become men. By the time a child is the age of four or five they have come to prefer participating and playing in activities that are defined by society as gender appropriate. It is during childhood that children begin to fall victim of stereotypical behaviors. For example girls refusing to play with trucks or wear pant because it is not considered feminine by society. Lawrence Kohlberg an American Psychologist outlines the stages of gender development.Kohlberg outlines gender development in three stages. The first being Gender labeling, in this stage children identify others as male or female based on physical appearance. The second stage is when children begin to recognize that gender is stable over time; gender stability. And the third stage is gender consistency; children understand that gender is permanent. But what influences children to know what’s appropriate for their gender? The answer may be found in a theory known as Gender Schema. The Gender Schema is a psychological theory that explains how children develop their gender roles.This theory suggests that children learn about male and females roles from the society in which they live in. This theory also suggests that children adjust their gender behaviors to conform to the gender expectations of their culture. Children acquire cultural information about their gender roles from a variety of sources; parents, teachers, family, media and literature. Through literature children are exposed to characters that outline the expected behaviors for each gender. Children take the information given to them and then try to conform themselves to what is expected of them.Because of this children are unable to know their full potential, forcing them to abide within their given roles. Since the beginning of time gender has defined ones role in society. â€Å"Like class, race and ethnicity, gender shapes just about every part of our lives. † (Macions pg 90). Society places roles and expectations for each gender that are played in out in every aspect of life; home, school, work, playgrounds and literature. As children develop they are subjected to messages from society, which helps them to gain understanding of the world around them and molds them into their given roles.The way, in which gender roles are portrayed in children’s literature, significantly contributes to the development of children’s gender roles and how they are perceived by society. It is important to teach children about gender roles since it is something that society holds in regards, but most of the time in literature it is done unequally. The portrayal of gender in literature is based off of the expectations of society and places bias on gender. Boys are portrayed as strong, adventurous, independent and capable and often play the roles of fighters, adventurers and rescuers.Girls are portrayed as sweet, naive, dependent, sensitive and emotional and play roles such as caretakers, princesses and mothers. The roles of gender portrayed in literature are often a reflection of the views of society and do not offer objective insight. Even though it is important to teach children about gender roles, the fashion in which it is done in does not allow children to see beyond those expectations. If a young girl is constantly read stories about a woman’s role as a housewife, homemaker and mother, she will assume that’s what is expected of her and will not know society will allow her to be anything she wants to be.Gender roles in children’s literature are linked to gender stereotypes. Gender stereotypes have always been a part of society and are seen in almost every aspect of life. Stereotypes are defined as â€Å"exaggerated descriptions applied to every person in the same category. † (Macions p. 72). For every ethnic, racial and gender category society places stereotypes to describe certain groups of people. Gender stereotypes in children’s literature are portrayed in the traits, role behaviors, physical characteristics, and occupations of characters in children’s literature.The common messages in children’s literature about gender put emphasis on the traditional roles of men and woman. Unfortunately traditional roles are often unequal and place males as dominant over woman. Traditional gender encompasses the concept of masculinity and femininity. In many countries around the world, the traditional roles of gender are greatly valued. The traditional role of gender places woman as the homemakers and men as the provider. â€Å"Girls are always shown as passive and girls are always shown as being active. † (BookStove. com).With such emphasis on tradition, children’s literature does not allow children to see past the stereotypical expectations of society. It is no wonder why gender inequality in children’s literature is so prevalent when society places unequal views upon gender. Unfortunately much of the children’s literature today contains gender stereotypes as previously discussed. One would most likely assume that this is something of the past but it is as present today as it was in past decades. A reason for this could be that â€Å"Gender-role development is one of the most important areas of human development† (Noppe).Since gender roles are an important aspect of development for children, it is a significant topic in literature. However in the majority of children’s books the main characters are predominantly male, thus limiting opportunities for girls to identify with and validate their own gende r. The male gender has been the dominant of the two sexes since the beginning of time, which explains why male characters are dominant in children’s books. The majority of children’s books have a male as the main character, leaving females with the minority of literary experiences aimed for them. In an analysis of children’s book titles by S.Ernst it was â€Å"found that male names represented nearly twice as often as female names† (Tsao). Ernst also found that books that had gender neutral and girls names were actually about boys. Gender roles and stereotypes force young children to conform to traditional stereotypes regarding gender. Because of this, boys feel pressured to live up to the standards of masculinity while girls feel pressured to be feminine. Gender based beliefs are incorporated into a majority of literature written for children. Even though the stereotypical divide between males and females is not a large as it was 40 years ago, it is stil l present today. When they are repeatedly given stereotypical messages, their choices of what they want to become or accomplish is limited by these gender stereotypes† (Bookstove. com). Today both males and females are doctors, soldiers, teachers, athletes, government leaders, stay at home parents and much more, however this is not fully represented in children’s literature. Females in children’s literature are all too often â€Å"portrayed in a narrow and biased way† (Bookstove. com). Over the past few decades societal changes in gender roles have lead the stereotypical beliefs of gender to represent something different than what it used to.With so many changes in the views of society you would think that children’s literature would reflect these changes but all too often they do not. And most often the books that do challenge the beliefs of society draw great controversy causing them to be put on the back burner in favor of more traditional childr en’s books. The stereotypical roles of gender that are portrayed in children’s literature have been the cause of much controversy in recent years. However a solution to remedy the abundance of gender stereotypes in literature has not yet been reached.It is believed that the ideas of masculinity and femininity are too deeply embedded in society making it especially difficult to change. Every aspect of society is shadowed with stereotypical beliefs that are perceived through media, advertising, literature and socialization. These models are a constant reassure that exploits gender stereotypes. According to Bookstove. com, guidelines were implemented in an attempt to eliminate sexist roles in children’s literature. These guidelines were expected to encourage a healthier development of gender for young children but unfortunately did not persist to combat the situation.Thus making it evident, that stereotypes are too deeply rooted in society. It will be interesting t o see how the issue pans out over the coming decades. Gender identity is a crucial part of a child’s development and will most likely remain a common theme amongst children’s literature. The views of gender depicted in literature may prevent children from participating in activities that would best suit their capabilities and personalities. It is important to understand and learn the expectations of society but children’s literature does not fully allow children to develop concepts of individuality.Today society places value on individuality and does not limit life chances to certain genders, but this is all too often not shown in children’s literature. In order to help children in the process of gender identity one must realize that children need chances to interpret the world around them without the insight and beliefs of society. Hopefully in time children’s literature will steer away from the stereotypical beliefs of gender and focus on non-tra ditional gender roles, allowing children to see themselves in many different aspects.Works Cited Macions, John J. Social Problems. New York: Pearson, 2008. Noppe, Illene C. social. jrank. org. 1 December 2010 . Tsao, Ya-Lun. â€Å"Gender Issues in Young Children's Literature. † Reading Improvement (2008). â€Å"Unknown. † 12 3 2007. Bookstove. com. 5 December 2010 . â€Å"Gender Development: Gender Schema Theory. † Encyclopedia of Women and Gender: Sex Similarities and Differences and the Impact of Society on Gender. Oxford: Elsevier Science ; Technology, 2001. Credo Reference. Web. 06 December 2010. Fox, M. (1993). Men who weep, boys who dance: The gender agenda between the lines in children’s literature. Language Arts, 70 (2), 84-88. [EJ457107].

Conflict in Othello

Othello is a play which contains many conflicts between the characters. The main conflicts in ‘Othello’ are between friends and foes. Othello’s inner conflict, cultural and racial differences which lead to racial judgement and discrimination, to express these conflicts; Shakespeare uses many techniques such as soliloquies, dramatic irony, imagery foreshadowing and symbolism. Amongst the main characters there are many conflicts, however the main reason for most of the conflict if Iago and Shakespeare use the techniques to show us how Iago causes the conflicts. This also analyzes Othello’s pride, his self conscious nature, his jealousy and his rash behaviour. Conflict between the characters especially Iago and Othello is partly portrayed through the use of language devices such as imagery and metaphors animal imagery, sexual innuendo, irony and dramatic irony, repetition, classical and religious allusions. These devices are used to provide insight into the characters relationships, thematic concerns and a wide variety of alternatives reading. The metaphors and imagery portray how Iago despised Othello and the conflict to come between them. Conflict is also presented through the Binary Opposition, which allowed the audience to see the change within the characters or between characters from one extreme to another. For example, we are able to follow the personal conflict and deterioration through the Binary Opposition of love and hatred as well as rational and emotional. This provides the audience to see how Othello transforms from a rational to an irrational man. Another example is the Binary Opposition of wisdom and foolishness which illustrates the conflict between Iago and Othello. Other forms of conflict involved in this play are internal which includes hate and identity, external that consists of race, sex, gender and marriage. Adding on there is in international conflict with the Turks and Venice, racial conflict as Othello being the outsider, conflict within marriage which involves Desdemona and Othello as well as Iago and Emilia and filial conflict within the family with Desdemona and her father.

B.Sc Chemistry, Zoology, Botany, English, Pak.Study, Islamiate.

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Human Mental Health Service Worker Essay

Skills & Characteristics of Mental Health Human Service Workers Skills & Characteristics of Mental Health Human Service Workers Human Service Workers are made up of a group of people that choice to help those in need. Those service workers that decide to work with the mentally disabled are very special people. The workers are trained to assist with the emotional issues that usually bring the client to the point they are at. There are also other causes that can be a part of the reason behind the challenges people with mental illnesses deal with. There could be illnesses that are passed down from previous generations or chemical imbalances at play. In order to be a successful mental health human service worker, there are traits that one must have. In the following paper, it will become clear what skills and characteristics a Mental Health Human Service Worker maintains. Human Service Workers in the Mental Health Field are social workers who strive to make more productive options for their clients. They help the client obtain the treatment required for better health. There are also some cases where family connections are needed to assist in the client being restored to his or her best mental health state. Human Service Workers become a part of their client’s life in some cases can even be more like a life coach because the client depends on them for a chance to feel whole again mentally. When a person struggles with mental illness, there is a battle for that person as they are trying to find their place and feeling different is very difficult to handle. This is where Human Service Workers come into play. Service Workers have to have compassion for others and they have to have a desire to help others. These are characteristics that are a must in order to be a good Human Service Worker. The Human Service Worker is like a life coach to the client. Each session has to provide them with a life skill and an assignment for them to complete. This is part of the recovery process because there is an ending to the process. There are stages and with each stage there are lessons that are learned. Even though the Service Worker become a major part of the client’s life as the process continues and draws to an end, the client needs to be prepared to work without the Service Worker and understand they must take what they have  learned and continue to use those lessons in the everyday life to keep growing and bettering themselves. Education is a key factor for an effective Human Service Worker, there are many years of schooling that are required. Training and knowledge is just the beginning of what is needed to be successful in the Human Service Field. A Human Service Worker must be able to put personal prejudices aside to be able to help his or her client in an appropriate manner. Putting aside personal prejudices is important but doesn’t mean putting common sense aside. Ethics are another key point to success. By having ethics, it enables you to see the entire situation just as it is, know there are things that may not be normal but, at the same time understandin g that what makes there be needs for Service Workers. Finally, not being judgmental is very important because your clients are in need of your help for a reason, the last thing they need is to feel judge by the one person that is there to help them. Education is important however, personal experience is also an advantage that can help the Human Service Worker relate to what the client is experiencing. By being able to relate to your client, it enables you to be able to read between the lines as the client does not always have the ability to say what is bothering them. Sometimes they are talking in circles and personal experiences make it possible for the Service Worker to read between the lines and pull out the causes to the problems the client is dealing with. According to the community support skills standards, there are critical areas of competence such as Participant Empowerment, Community Networking, and Advocacy (NOHC). These are all areas that are very important in the Human Service field. Participant empowerment is allowing the client to be a part of the program including what are the best ways to proceed. The client needs to feel they still have control over their own recovery. Yes, it is the Human Service Worker’s place to lead them in the right direction that will put them back on the path to recovery however, it is vital that the client be allowed to also make some decisions in the process. Community networking also is important in that most clients are unaware of what services are available for them to take advantage of. With the education the Service Worker has, they are also made aware of the different services available, working with these other programs, learning which ones are more valuable in each client situation. Advocacy is another way that the Service Worker enables the client to heal. Advocating for your  client is in a sense is being their voice in a time when they are not able to. This is a huge part of what the client needs, they need to feel there is someone there for them in a time of need. Skills can be developed to help in the formation of a successful h uman service worker by taking classes, furthering education, training courses, and personal experience. Keeping up to date with the changes that take place in this field is very important. Knowing what the latest studies are in the field and even latest treatment plans can assist any human service worker to do their job more effectively and even help them open their mind a little bit more than before this training. There are some people that are natural born helpers in this field. While he or she may feel like they are helping it is important that they also have the education to be able to assist clients. It is true that there are people born to help others and in doing so makes them happy and complete. A natural born helper seems to be more successful in the human service field simply because have the trait of helping others and this is an area they are very comfortable with. There are many different areas where Human Service Workers can assist the mental ill such as Community Mental Health Centers, Youth Services, and Halfway Houses or Prisons. It is clear as to why there would be a need in the mental health centers and prisons but, you may be asking why would there be a need in youth services areas. Drugs and alcohol abuse could be a contributing factor as to why a client may be dealing with mental health issues. Drugs and excessive alcohol could cause the body to go out of sink and there ca n be major affects on the brain. Clients that have addictions which cause them to be paranoid and can even cause them to do things that they would not do in a normal frame of mind. When dealing with clients in this situation, it is important to first place them in an area to dry them out, then you can deal with the client through rehab programs and education. Within the Community Mental Health Center, determining what the cause of the problem is the first step in beginning the recovery process. Depending on what the root of the evil is will determining what program is best for the client. With the halfway house, it is clear that an addiction or crime is apparent so first going back into the client’s child hood to see what caused the client to do what he or she has done. Afterwards, the path of treatment would be different because there are several things to consider. As it has been clearly laid  out, being a Human Service Worker requires being a person that cares for others, doesn’t judge, and has the knowledge needed to help their client again become a productive member of society. In some cases medication is required and in others, simply gett ing the root of the problem and helping the client learn to face that problem, learning how to deal with it is the key to success. Reference National Organization for Human Services. (n.d.). What is Human Services. Retrieved from http://www.nationalhumanservices.org/what-is-human-services

The Female Archetype in Shakespeare: Marriage and Love

The thesis for the following paper will be presented as marriage as a theme in Shakespeare’s play as it is applicable to character development in female characters.   Shakespeare’s   portrayal of women in A Midsummer Night’s Dream will be one focus of the paper.   Another theme and thesis supporter of the paper will be presented in the fact that in Shakespeare’s play the theme of love is integral to the plot for both a comedy and a tragedy, as such the presence of love in women will be examined as a transitional tool. Other avenues of discussion in this analytical paper will include mothers, female prophecy, and virginity, and as Rackin states, â€Å"No woman is the protagonist in a Shakespearean history play.   Renaissance gender role definitions prescribed silence as a feminine virtue, and Renaissance sexual mythology associated the feminine with body and matter as a opposed to masculine intellect and spirit.† (329), thus, women could not be considered even a main character in these plays unless she became married, or as in A Midsummer Night’s Dream the woman sacrificed herself for her male counterpart. Shakespeare’s play A Midsummer Night’s Dream is not only an allegory, but within the story there exists another allegory.   Shakespeare creates a play in which events take place as they would in the real world, or seemingly so, but juxtaposed with this storyline Shakespeare includes a second story with Oberon and Titania thus presenting to the audience a layered story.   Aristotle wrote that art is an action which is defined through mimesis; as such, the play A Midsummer Night’s Dream is written partly as a dialogue of the possibilities of life (as can be witnessed with the humans of the story) and partly as a dialogue for the fantastical (as is written pertaining to the faeries of the play). The argument then arises from, Jacobus, that offers, is drama an imitation of life, or is life an imitation of drama, and in Shakespeare’s play, the answer is cleverly disguised between his layering of reality in fantasy in which the real becomes so engrossed in the fantasy, as if the scenes set in the forest are each under the spell of Puck.   It is in Puck’s reality that all of the protagonists exist and thereby the answer to Jacobus’ question may be analyzed. The theme of Shakespeare’s play can aptly be stated as ‘love in idleness’ since this is also the name of the flower Robin Goodfellow or Puck uses to cause the characters to fall in love with each other (Lysander with Helena then Demetrius with Helena and as Oberon uses it to cause Titania to fall in love with Bottom) Yet mark'd I where the bolt of Cupid fell: It fell upon a little western flower, Before milk-white, now purple with love's wound, And maidens call it love-in-idleness. (Shakespeare 2004; Act 2 Scene 1) In this plot, it is revealed that drama in part is imitating life.   Love in idleness is a circular event in life that seems abysmal in its foreplay, and desperate in its reality.   As each character falls in love with the wrong character, or is forced to fall in love with another person, Jacobus’ claim that characters are the building blocks of allowing the audience to identify with the actions of the play as they relate to their life, is succinctly pandering to Aristotle’s concepts of drama in imitation of art. The characters frolic around the wood, hopelessly in love with one another, and loved by the wrong person, as is shown in the four couples Lysander, Hermia, Demetrius and Helena while the faeries in turn present the audience with how ridiculous this love in idleness is defined in showing Titania in love with Bottom who has been transformed into a donkey.   Aristotle’s definition for a tragic hero is one who is not in control of his own fate, but instead is ruled by the gods in one fashion or another (Jones 1962). The theme of Shakespeare’s play delves into the morality of his intent to present the audience in stride with how to perceive their own lives and loves in relation to the events that transpire in the woods.   In context of the play, Aristotle’s mimesis gives the audience a chance to pause and consider the motive of love both in terms of the reality that Shakespeare delivers with Lysander, Hermia, Demetrius and Helena and the motivation of love when it is juxtaposed with Titania and Bottom. As Jacobus states, although drama has the ‘capacity to hold up an illusion of reality like the reflection in a mirror: we take for granted while recognizing that it is nonetheless illusory’ (Jacobus 2005; 1-2).   Thus, it may be extolled from this statement that illusion transforms the allegory of the play into applicable terms whereby the audience becomes not only immersed in the play and its actions and characters, but also takes those actions and characters to stand as testaments to their life experiences. The fact that the characters lose themselves in a maze of darkness and fog and awake approached by Theseus and Hippolyta who are likened to the gaurdians of the play or the characters of reason, stand in testement to the actions of the characters and it is accepted that Lysander and Hermia are united and Demetrius and Helena join together in a group wedding. Shakespeare’s play however does not end there but continues with the theme of love in idleness with the mechanicals performing the myth Pyramus and Thisbe in which both lovers kill themselves because each assumes the other is dead.   This is Shakespeare’s way of contributing both the graceful and loving end of one story, with the humans in the forest, as well as showing with this play, how love may go awry and become a tragedy.   The love in idleness theme is subsequently debunked in Shakespeare’s play merely by the endings in which even Oberon and Titania reunite. Jacobus states, â€Å"The action of most drama is not drawn from our actual experience of life, but from our potential or imagined experience† (Jacobus 2005; 1-2), thereby exhibiting the idea that a play can give the audience different proscenium displays or possibilities by which they may lead their life, or a review of what life may become.   The subject of drama as it applies to life then becomes more focused on avenues of probability and possibility. Thus, in Shakespeare’s play A Midsummer Night’s Dream the audience envisions three different chances of love; with the humans, with the faeries and with the doomed lovers as performed by the mechanicals. Drama then is a way in which a person may identify with fictitious characters and design their own possibility of pleasures through that character.   Often times drama leaves an audience member questioning life, be it positive or negative and thereby adhering to Aristotle’s ideas of reflection, and it is this reflection that makes us human.   In being given these different paths of love in A Midsummer Night’s Dream the audience is given the oppurtunity to envision life differently and vicariously through these characers. In fact that is the purpose of drama, to present the audience with a vicarious option of examining life.   Although there is no ritual or religious interpretation associated with drama today (unless the playwright intends it) the genre of drama is best described as not only entertainment but a tool by which reality may be examained through make-believe characters in real life situations and themes. In the theme that is present in Shakepeare’s Midsummer Night’s Dream love in idleness is a very prevalent topic.   Although each character in the play has a deep devotion to another character such passion is lost in the woods when the characters are left to the devices of Puck, and his chicanery.   The guiding light of love in this play may best be seen with Oberon and Titania as they are the ruling factors of love.   Their love however has been thwarted due to the presence of an Indian child and the jealousy of Oberon and the bullheadedness of Titania.   The theme within the theme in this context may best be described as compromise. The relationship between Oberon and Titania my be defined as a quintessential part of the character develoment between male and female, â€Å"†¦Shakespeare depicts male protagnosts defending masculine†¦projects against both female characters who threaten to obstruct those projects and feminine appeals to the audience that threatedn to discredit them.   IN shakespeare’s later†¦plays thos rfeminine voice become more insistent. They both threaten to invalidate the great, inherited†¦myths that Shakespeare found in his historiiographic sources and imply that abefore they masculine voice†¦can be accepted as valid,it must come to terms with women and the subversive forced they represetn.   However, as soon as Shakesperae attmpts to incorporate those feminine forces, marryign words and things, spirit and matter†¦(it) becomes problematic†¦Ã¢â‚¬  (Rackin 330). This statement suggests that if Shakespeare did not marry off his female characters the audience would believe it as possible nor would they accept it.   In the case of Titania and Oberon, it is Oberon’s masculinity that must make Titania’s will submissive to him and to give him what he wants (in this case her Indian).   In this case, the two characters are already married and this struggle of wills suggests that a man must constantly be domineering and gain what he wants through force and trickery. This shows that the dynamic of marriage in Shakepseare’s plays is exhibited with force.   In the other characters in the play, the one’s who are not yet married, that is Hermia and Helena, they are full of anticipation to get married but both had to first experience what it was like to not have their counterpart and suffere through the period of not being love; neither of the men truly suffer in A Midsummer Night’s Dream, which suggests that Shakespeare’s female characters must prove their love, while the men of the play have no such duties. The difference then between the marriad and the unmarried woman in A Midsummer Night’s Dream is that the unmarried women must convince the men that they are loved while the married woman, Titania, must re-learn obedience. The theme of love is envisioned well in this play as Shakespeare chooses to focus on the power of love through marriage as a tool of union.   In union is found the relevance of transisiton.   The characters in A Midsummer Night’s Dream only become fully aware of their own intentions and feelings after they are given the drug from Puke and spend the night in the forest.   When awakened each character realizes their true desires.   In these desires in the morning the women are quieted because they feel as though they have seen the measure of their desire reflected in their male counterparts and as such it is only through marriage that they may be tamed.   Thus, Shakespeare’s female characters are revealed to be counterparts. This essay has argued for the interpretation of Shakespeare’s characters in A Midsummer Night’s Dream to be the classical female archetypes such as wife, or lover.   The plan in the play reveals how women are induced to persuasion and almost hypnotized by love and desire as is seen with Titania, Hermia, and Helena.   Each character is in love, and at the end of the play this love becomes true instead of the farce of the beginning and middle of the play.   Love is the conquering power over women in Shakespeare’s A Midsummer Night’s Dream. Work Cited Jacobus, L.   The Bedford Introduction to Drama.   Bedford St. Martins.   2005. Jones, John. On Aristotle and Greek Tragedy. New York: Oxford University Press, 1962. Levin, R.   Feminist Thematics and Shakespearean Tragedy.   PMLA, Vol. 103, No. 2 (Mar.,  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1988), pp. 125-138. Price, J. R.   Measure for Measure and the Critics: Towards a New Approach. Shakespeare Quarterly, Vol. 20, No. 2. (Spring, 1969), pp. 179-204. Rackin, P. Anti-Historians: Women's Roles in Shakespeare's Histories. Theatre Journal, Vol. 37, No. 3, Staging Gender. (Oct., 1985), pp. 329-344. Shakespeare, W.   A Midsummer Night’s Dream.   Washington Press.   2004.

Daignosis of Pi in Life of Pi Essay

Piscine Molitor Patel, after floating on the ocean for 227 days, was discovered exhausted and pale. There is no abnormalities in vital signs discovered, which indicates that with proper cares and rest, his body will function well. In spite of his physical health, his mental health should be particularly examined in detail. Without precedent case, more details and aspects should be included to consider, when evaluating if Pi is suitable to integrate to society again. Furthermore, since the incredible survival is told by Pi in first person point of view, we have reason to take a skeptical attitude on the truth of the story. It is best to present both pros and cons before jumping into the judgment. Regarding the opinion of pi developing an even stronger personality, evidences are obvious. The survival fully proves that Pi kept wisdom and logic under such terrible condition. Being with the fiercest animals and floating on the ocean for 227 days, most people can not suffer the mental pressure, and collapse even before they get to land. People are defeated by loneliness, desperation and mental disorder caused by physical illness. Pi is not one of them. Base on the fact that he not only survived but also is able to tell and remember the whole experience, it is unquestionable that Pi went through the hardship with an active and positive attitude. He himself even claimed that â€Å"with time and experience, I became a better hunter. I grew bolder and more agile. I developed an instinct, a feel, for what to do. (Chapter66)† In addition, Pi thought about helping others in the future, while his own destiny was still a mystery. In Chapter 71, he provided nine advices for those who should ever be in the same circumstance as he did. It suggests that Pi was sober enough to even consider contributing back to the society in the future. Although Pi underwent miseries and adversity, he overcame all the challenges and developed a stronger personality to face the life in modern society. Nevertheless, more worries and suspicions are discovered. Pi will face the grief of losing the whole family, which he ignored due to the desire for survival. Meanwhile, he also has to envisage the fact that being a vegetarian; he committed the unpardonable crime, killing animals. Moreover, aking into the consideration of mental disorder; some parts of the dictation would be doubted as psychological disorder, such as delusional disorder. To begin with, when he saw the death of zebra, it reminds him again of his family’s death. He was over whelmed when he mourned his family, as he said â€Å"It is like losing—I’m sorry, I would rather not go on. I lay down on the tarpaulin and spent the whole night weeping and grieving, my face hurried in my arms. (Chpater46)† Losing family is hard and cruel to accept. When he was on the boat, life was on the top of the list. However when he came back to modern society, without accompany, the horrible memory would torture him to death. To make the situation even worse, Pi still held hope that his family somehow is alive when he saw the ship. Hope collapses when he discovers the truth. Not only he has to face the fact that everyone he loved and loved him dead, but also, he as a vegetarian inevitably has to confess his guilty of killing animals. No matter whether he keeps being a vegetarian or not, Pi suffers from repentance and ambivalence. After getting used to kill, he repented by saying â€Å"To think that when I was a child I always shuddered when I snapped open a banana because it sounded to me like the breaking of an animal’s neck. I descended to a level of savagery. † When Pi returns to modern society, how should he persist what he used to believe? Above all, according to the dictation of Pi, he suffered from the illness during the drifting; it is likely that Pi developed delusional disorder. When Pi cheered for the appearance of a ship, he blazed with joy. However the ship missed them and even bore down on them. It is had to believe that such conspicuous lifeboat could be missed as there was a tiger on it. As people lost in desert see mirage, Pi might also saw the ship because his desire for survival was so strong that it drove him crazy temporarily. Based on the diagnosis criteria of delusional disorder, â€Å"Apart from the impact of the delusion(s) or its ramifications, functioning is not markedly impaired and behavior is not obviously odd or bizarre. †(1), we suggest that Pi take a series of examination to determine whether he is mentally healthy. As was previously stated, such experience with no doubt is a life-changing experience. Although adversity stiffened his spine, Pi’s psychological health was unconsciously devastated. The sudden change of environment would result in the failure of self recognition. His formal value of life was destroyed during the disaster. However he himself also can not accept the way of life in wild. We conclude that bring Pi back to society requires a series of procedures and treatment. With proper Psychological counseling, Pi would be able to reconstruct his life and value, until then, we do not suggest Pi get back to society immediately.

With reference to your own research, do you think that the ability of Essay - 3

With reference to your own research, do you think that the ability of a business to act successfully in a socially responsible manner is mainly determined by the products it produces - Essay Example Companies that value defined corporate social and ethical behaviors tend to do better and gain more profits than those that neglect such responsibilities. In the past, many business organizations did not consider it necessary to take care of their workers, community, and other stakeholders as long as they were making profits and growing. However, recent years have witnessed businesses starting acting socially responsible. The increased competition brought about by technological development and other factors cannot allow a company to neglect its social responsibilities. The nature of products that a business produces determines to some extent the degree of corporate social responsibility that a firm upholds. The views of stakeholders and customers on a particular product, as well as its demand, will significantly determine the extent to which a firm acts successfully responsible. For instance, products such as petrol and tobacco may not be friendly to the society in some ways. The companies that produce such products thus always combat their adverse influence on the society. The British Petroleum (BP) Company oil products inherently harm the environment and hence the society, despite the company upholding various social responsibilities. The company failed to act environmentally responsible in a successful way when almost 210 million gallons of oil spilled into the Gulf of Mexico. The failure of the enterprise to act socially responsible was mainly due to the nature of the products it produces. Extraction, purification, transportation and storage of oil call for complex and delicate procedures to reduce chances of adverse environmental effects. Customers who buy petroleum products from BP do not concern themselves with the environment since they are buying products that possess negative externalities. Consequently, it reduces

Social Justice in Colombia, Historical through today Essay

Social Justice in Colombia, Historical through today - Essay Example Popular landmarks include the Caribbean coast to the north, the Pacific coast to the west, and the Amazonia rainforest in the south-east. The land area of Colombia contains rich natural resources required for agricultural and commercial systems (Merchant, 4). Columbia’s apt topographic location, rich natural resources, and good climate patterns were the reasons why colonists are being driven towards Colombia to create subsistence- and market-oriented societies. The arrival of the Spanish colonizers has created a diverse population of 41 million people of Spanish descendants, African-slave descendants, immigrants, and indigenous people. It is believed that social injustices peaked during comprehensive land reform and slavery when Columbian government has been struggling for democracy. Social Injustice and Colonialism The development of social gap and inequality in Colombia reveals a historical link to colonialism, particularly to the cognitive and institutional path dependence between Spanish colonialism and contemporary Colombian society as evidence by violence, exploitation, slavery, and highly visible inequity in Colombia (McCormack, 106). The encomienda system, which was established during early colonialism, is an example of exploitation, slavery, and social injustice experienced by Columbians. This is a labor system that bonds colonialists and farmers. Colonialists were given free land and labor from Columbians and those who were under the hacienda of the military or local rulers have to work hard, endure cruelty, be a slave, until death succumb the worker. In addition to agrarian control, colonialists have also a hand at Columbia’s economy. Spanish rulers have full control and the church acts as the sole bank and source of education and social services. Excessive taxations are being implemented in a country where private ownership and union formations are prohibited. The economy was not good until Colombia gained its independence. Columbia ha s become independent but not in all aspects. Economy booms but not the status of the majority of farmers in Colombia. They remained as tenants and laborers and property rights became an issue as economy booms. Let us have a closer look on coca workers. While the Liberal and Conservative presidential candidates’ battle against each other, agrarian and poverty issues remained high. As a result of poverty, coca boom began in late 1970s and the high profits derived from the lure of drugs have resulted in massive migration of unemployed and landless peasants to the FARC-controlled colonized regions (Leech, n.p.). Thus, social injustices have pushed local farmers to become coca workers to ease poverty and improve employment conditions. Sad to say, the guerillas who claimed that they are only fighting for their rights were also in partnership with the drug lords. Guerillas controlled coca growing regions while drug lords took charge of production and trafficking. FARC or political f orces also see the benefits of coca boom as the taxes imposed on maintaining social order in the local population increased dramatically. Collected taxes are then used for improving weaponry and military forces. Coca boom partnership did not stay for long and narco-landowners organized own paramilitary services while drug

Morrisons Bandar Essay Example | Topics and Well Written Essays - 750 words

Morrisons Bandar - Essay Example Another thing is that Morrison’s property, equipment and plant assets value is approximately equivalent to 7.5 billion pounds. The value is higher compared to the capitalization of its current market. Morrison’s supermarket debt compared to the equity ratio is 19% that is regarded as lowest in the firm. As much as the profits prior taxes are above by 45% to around 449 million pounds implicate a growth that is positive which it enjoys. The firm was named the year’s retailer in 2008 award, which enhanced friendliness of the firm. It is the United Kingdom’s great strength and Safeway acquirer of many years back has made it boost its current form. It has been of a better value particularly on deals of BOGOF. The company has also vested on the value in each and every stock of it. Weaknesses Firstly, the company has got no Internet business of home shopping compared to other arch rivals like Sainsbury, Tesco and Asda (Thompson & Martin, 2010). The situation can drag the company to a late stage because electronic commerce is a business that is ever growing. It also provides customers with convenience and potentiality to get into the markets from an international view. Another weakness facing this firm is that there is an absence of the scheme dealing with loyalty card that has been used by its competitors to trace the trends of consumers and provide discounts to customers. Moreover, dissimilar to its competitors, it does not provide its customers with food deals that are meaningful. It also does not have a public face that is recognised unlike its competitors like Sainsbury known by Jamie Oliver, Ice Land by Keri Katona, and Asda by Paul Whitehouse and Tesco by numerous celebrities. In addition, they are not sure of where to follow business-wise. Of their latest ads, some have portrayed the company as Waitrose as they have executed the same way as M&S with their main aim on food. An attempt to push the brand with a short period of time is h ard given one trial. This is because their stores’ posters that are situated externally communicate BOGOF deals than the quality of food. Opportunities There are obvious opportunities that have been prevailing right back down the years and have been cracked. For instance, source marketing with organic, schools, food labelling, recycling and local produce. There is always reasoning that supermarkets apply strict measures on suppliers, thereby creating a connection with workers of those suppliers and making their live better could produce committed shoppers. This, in turn, would create good public relations. This company could also take into consideration revival of the junk for schools. Making it as an offer but rather generate points count than other in case they origin is of healthy products. Threats Tesco has held the advantage to jump on the prices of this company. Meanwhile, the company’s focus is on the ball of indulgent food. The new ad by Tesco talks on how the company has 3024 merchandisers that are cheaper compared to Morrisons. The calculation of the action puts Morrisons at risk. This is because the company is burdened with the task to protect its price and concurrently continue with the task of pushing the angle of its food quality. Solutions to Improve Morrison’s Plc. The first step that the company should consider is the suitability of organic growth. This move is acceptable with the growth objectives of the company, and it will enable Morrisons to guard its USP. The move also reduces risks as it is the main business. The approach can be a conservative means in a way that the company fails on growth opportunity via market development or NDP or feasibility diversification. Another option that should be brought on board is growth via acquisition sustainability.

SWK2010 How Can Social Work Practice Address The Resettlement Needs of Research Proposal

SWK2010 How Can Social Work Practice Address The Resettlement Needs of Black and Ethnic Minority Mothers Leaving Prison - Research Proposal Example ences compared to white offenders for similar offences, for example, in 1998 47% of white adult prisoners had a sentence of 4 years and over, whereas, 58% of Asian adult prisoners and 63% of black adult prisoners had received such a sentence Moreover, research has shown an alarming rise in the number of women sent to prison, up to 145% in the last 5 years(Sharp et al, 2006, p.4-5). There are approximately 2.3 million Black and Minority Ethnic women in the UK, making up just fewer than 4% of the total population of the UK, and around 8% of women (Brittain et al, 2005, p.5). Many researchers have shown that black and minority ethnic women are more vulnerable to the criminal activities compared to the white because of lack of education, poverty and cultural factors. Some of these women may enter the prison as single, but return with babies. The resettlement of black and ethnic minority mothers is a big social problem in UK at present. If the resettlement of these minority groups is not done properly, they can cause even bigger social problems than the one they already received punishment. Re-offending costs for the society in UK is around  £11 billion per year according to Sharp et al, (2006). They also mentioned that in April 2001, the Prison Service and DFES (then the DfEE) established a new partnership and forged links with the Youth Justice Board and Probat ion Service to promote coherence in the various strategies adopted to reduce re-offending and support the resettlement of offenders by giving them education and training in prison itself to develop skills needed to find a job after their release (Sharp et al, 2006, p.1). â€Å"The ballooning prison population is making it more difficult for ex-offenders to find settled accommodation when they are released, according to the initial findings of a radical new resettlement project† (Inside Housing, 2008). North (n. d) has mentioned that by 2009, it is predicted that there will be 9000 women in custody in UK prisons

Questions asked, Explain below questions Essay Example | Topics and Well Written Essays - 1000 words

Questions asked, Explain below questions - Essay Example The situation of the economy, such as economic booms and economic meltdown is a key competitive factor in global Smartphone industry. Economic meltdown will reduce the disposable income of customers. At that point of time companies are going for less costly smart phones. If the economy is booming customer’s disposable income would increase and companies starts to compete on high-end smart phones. Reliability of the brand and user friendliness of the smart phones is also a very key competitive factor affecting the company seriously. Before buying any smart phones customers search for different attribute and features like applications, internet speed, picture qualities etc (James, Laurence and Changhoon, 2011, PP. 343-353). These are the areas where modern players are competing very hard among each other. Static competitions are those competitions which remains same over the longer period of time. It does not change according to the situations. This sector is very much competitive in terms of static competition. Large players are constantly competing with each other. Difference between two large players is always very close. User friendliness, customer satisfaction are remains the static criterion of competitions. Legalities, patent rights of different companies are also important static competition. This market also has lots of dynamic competitions. This kind of competitions is short term. These are very situational in nature. Local small Smartphone brands can pose this competition in front of large global players. It can come up with new different applications which can attract customers. It poses lots of dynamic competitions in this industry. The Dynamic competitions some times are in terms of pricing strategies also. Yes, these two criterions diverge from one another. The above discussion is showing that static completion is not at all situational. This competition is always

WA 11-12 Essay Example | Topics and Well Written Essays - 750 words

WA 11-12 - Essay Example This is because, in times of crisis a firm would still need an accountant to supervise and manage the company’s cash inflow and outflow. So the job has comparatively lesser risks attached to it. Also, being an accountant one can understand the company’s financial standing and predict the future functioning of the company. So through this information they can stay well informed and make better decisions like investing in stocks and shares or not. The majority of stocks are traded on stock exchanges. Stock exchange is a medium of communication between the buyer and seller. Stock exchange can be a physical place or a virtual place where purchasers and sellers meet up and negotiate on a price of the stock. The main aim of the stock exchange is to lessen the risks linked up with investing and smooth the swap of securities between the buyer and seller. New York Stock Exchange or NYSC is one of the most renowned stock exchanges and it is also known as the â€Å"Big Board†. Huge companies in America like Mc Donalds, Coca Cola, Wal Mart, City Group, Gillette have their stocks in NYSE which has the largest market choice for the biggest firms. The orders are received through the brokerage firms and they stream down to the floor brokers who cover a precise place on the floor where the stocks are traded. This place is identified as the trading post where the person known as the specialist links the buyers and sellers. The NASDAQ is another famous stock exchange. It is a virtual stock exchange and doesn’t have any physical location. The stocks are traded electronically through a complex network of dealers. It serves as a home to the tech masters like Microsoft, Dell, Oracle, Intel, Cisco. The American Stock Exchange, AMEX is another top of the line stock exchange in the U.S and stands third in the ranking. Trading with small cap stocks and their derivatives occurs in AMEX. There

The Legitimacy Question Surrounding the Death Penalty Research Paper - 1

The Legitimacy Question Surrounding the Death Penalty - Research Paper Example The literature on the topic of the death penalty reflects the polar nature of the debate, but oddly, both sides utilize statistics to support their respective positions. This is odd because the clichà © â€Å"statistics don’t lie† does not seem to apply. However, primarily, the problem is how both sides use their statistics. An argument such as â€Å"death penalty deters future murders†, after all, cannot both be true and be false at the same time. However, a quick glance at the literature shows it is indeed possible for both a claim and its negation to find statistical support. Additionally, research is often done into the statistics of death penalty with a specific argument in mind. For instance, two very important articles in the history of the debate try to give an answer to whether there is a racial bias against certain minorities in how the death penalty is handled.   The first article was written by Isaac Ehrlich and published in 1975 dealing primarily with the deterrent effect of the death penalty. In it, he remarks that the deterrent argument against the death penalty is one of many arguments put favor in support of the practice: namely, that the thought the death penalty will make a potential killer â€Å"think twice† about committing a violent crime. This is an â€Å"economic† approach and defense to murder, which justifies the incentive-based approach Ehrlich takes in analyzing the deterrence effect. The model he creates is designed to represent an economic model of murder to test against available data for validation. The model he creates is designed to represent an economic model of murder to test against available data for validation. The model he generates during the course of his article analyzes earning opportunities, employment, the probability of apprehension, the probability of conviction, and frequency of violent crim e against actual violent crime rates.  

IB THEATRE COURSEWORK - The practical performance proposal Essay

IB THEATRE COURSEWORK - The practical performance proposal - Essay Example As this interpretation demands a mature audience, my target groups are the youth above 16 and adults. The central theme that I would like to deal with is â€Å" fear of flying and beyond†. I would like to depict jabberwocky as a big green tree branching out into the soil and towards the sky. The tree and the teeming forest around it fascinate the boy. I plan to fill the floor of the stage with heaps of dried leaves by the end of the play, which represents the lost opportunities of imagination. The father and mother of the boy will be seen living their lives full of falsehoods and half-cooked imagination. They are trying to hide the tree and the forest from the boy. But when he finds it, they compel him to believe that it is the dangerous habitat of Jabberwocky. In the end, the boy of course slays the tree but he weeps on its death and tries to paint the fallen leaves, green. Using light effects, all the leaves turn

Experts Connection Research Paper Example | Topics and Well Written Essays - 750 words

Experts Connection - Research Paper Example Administrators of special education programs need to be aware of the issues in special education so as to deal with them effectively. Special education programs are designed to cater for the needs of students with sensory or physical disabilities, emotional difficulties, behavioral difficulties, communication problems, medical/health conditions and learning difficulties (Simpson & Sonja, 2009). There are many issues in special education programs. They include legal issues, funding issues and personnel issues among others (Pardini, 2002). It is important for administrators of special education programs to comprehend these issues so as to effectively manage the programs and deal with problems that may arise. These administrators of special education programs that serve students who receive special education services should be aware of all the potential issues that may face the programs. Administrators of special education programs are faced with numerous legal issues. There are laws that are designed to protect the rights of learners with disabilities. These legislations should be clear to the administrators of special education programs so that they can be able to comply with the law when managing special education programs and serving the educational needs of students with special needs. An example of such legislation is the Individuals with Disabilities Education (IDEA) Act which is meant to ensure education for children with disabilities in public schools in the most conducive environment (Cortiella, 2009). The law stipulates that special designed instructions and services should be provided to all students with special needs and disabilities. Another example is the No Child Left Behind (NCLB) Act, under which all educational programs in the US are governed. The laws governing special education do so at both state and federal

Juvenile Delinquency and Justice Assignment Example | Topics and Well Written Essays - 750 words

Juvenile Delinquency and Justice - Assignment Example Some of the defining movements and legislation in the 20th century were aptly presented in the National Criminal Justice Reference Service (NCJRS) online published report that enumerated the following: firm conformity of the Parens Patriae which claimed that â€Å"the State has both a right and a responsibility to intervene in family life and assume the task of rearing a child if the family is unable to do so. It has roots in English Poor Laws, which empowered the State to separate poor children from their families and place them in apprenticeships†; Parental Delinquency Laws which holds parents liable for apparently being significantly contributory to the delinquency of their children; institution of Due Process; and conditions and stipulations explicitly outlining Exceptions to Due Process. Likewise, also during the 20th century was the Juvenile Delinquency Prevention and Control Act (JDPCA) of 1968 instituted to propose handling on non-criminal juvenile cases out of courts; while the Juvenile Justice and Delinquency Prevention Act of 1974 was designed to deinstitutionalize â€Å"status offenders and nonoffenders as well as the separation of juvenile delinquents from adult offenders''. Likewise, there was the need to create the dependency court to ensure that juveniles are protected from being maltreated. It was likewise emphasized that â€Å"as juvenile court legislation was transformed in the delinquency context to provide procedures to satisfy the Gault requirements, the dependency court was left to continue its parens patriae jurisdiction over children and families†.

Nursing Issues In Australia - Staff Shortage Essay

Nursing Issues In Australia - Staff Shortage - Essay Example Projections show that, by the year 2021, twenty three percent of the population in Australia will be over sixty years of age. This has a double implication on the health care system. One, the work force, is shrinking which means a reduction in the number of working nurses. Two, the nation will be facing a high incidence of chronic diseases and degenerative diseases. The demand of the specialize services of the nurses is increasing at a higher rate than the expansion of the workforce. Most families are not willing or are unable to take care of their aged at home. This put the burden of caring for this population on the health workers (Elder et Al, 2009, p. 137). The social and employment pattern for women is changing. The health workforce especially nursing has predominantly been women. The changing pattern of workforce causing a shortage as the women is opting to work in other sectors. In Australia, the shortage of nurses is aggravating because of the number of nurses that are departing. As the nurses leave the profession, others are not joining as nurses. The working conditions of the nurses are not favorable causing nurses’ dissatisfaction. When alternative opportunities arise they exist. Further, the recruitment of nurses is low in comparison with the demand. There is a pool of nurses that are not willing to work in the health workforce. This brings an imbalance between the demand and the supply of nurses. The shortage of nurses is as a result of the number of students training the profession. The institutions that are offering the course have financial constrains (Chaboyer et Al, 2006, p. 467). This limits the admission of students beyond a certain number. The institutions are also suffering from a shortage of educator in the nursing faculties. These limitations lead to a low output of qualified staff. These are part of the contemporary issues affecting the profession of nursing. The nation also experiences a delay in

Nursing Pain Management in hospitalized patients with Cancer Dissertation

Nursing Pain Management in hospitalized patients with Cancer - Dissertation Example According to Wood & Kerr (2011:67), the focus of the research is essential considering that management of pain in hospitalized patients with cancer, is critical in ensuring patient’s comfort and quick recovery. Abstract The abstract in this research article is concise and clear with well-summarized features of the main report. The research by has outlined the strengths of research in a manner by showing the used methods of pain management and the factors that contribute to pain in cancer patients. Presentation in the abstract is excellent. However, there is a weakness in the abstract in that it does not show clearly some of the expected experiences of patients in pain. It focuses only on strategies for pain management, but does not outline whether there is pain related to cancer treatment. An abstract should provide a brief description of the whole study without leaving out essential details (Polit and Beck 2010, p.54). This makes this research less favourable for use by nurse s in such a scenario. Introduction The introduction for this research is quite elaborate and clear. It has a clear purpose statement, and it is logical and straightforward. However, there are some weaknesses in that there is a lengthy citation at the opening, which seems too broad for the research purpose. The statistics used to give details about cancer are too many and are striking and conflicting at times. The literature review that is significant to this study forms only a small portion of the introduction. The introduction has mentioned that there are many factors, which contribute to pain in cancer patients, but it is not specific which factors it will cover or explore for better management pain in hospitalized patients with cancer. The citations used are also too old dating back to the year 1994. These might not give up to date information required for pain management in cancer, in the 21st century. The more recent citation used in the introductory part is 2000, which is quit e far considering that new methods of pain management have come up in the last one decade. The use of old research studies in this study shows that there has been no significant change in techniques for pain management, which is not true. The weak support provided by old studies makes this research study unfavourable in a nursing practice. Statement of the problem The problem statement in this study is clear and unambiguous, and this makes the reader identify it easily. The researcher clearly explains the purpose of the study, the reason of carrying out such a study, the target group, and interest in helping in management of pain in hospitalized patients with cancer (Holland & Rees, 2010:45). The strength in this problem statement is that it shows how the study is significant to nursing practice. It elaborates the best methods in earlier studies, to help the present nurses in managing pain in such patients. It also shows that apart from pain, other factors that contribute to such pa in needs intervention to prevent the occurrence of pain. In general, it gives information about a holistic approach to pain management in such patients. This helps the nurses to provide adequate management to such patients. The statement of the problem also matches the methodology used in this study. This is essential as it helps the reader or the nurses to identify the

Governance Research and Analysis Paper Example | Topics and Well Written Essays - 3750 words

Governance and Analysis - Research Paper Example The overall increase in the cost can be attributed to the steady rise in the tuition fees, reduction in the buying capacity of the allowance aids sanctioned for the students, shrinking financial plans for higher education of the states, augmenting liability loads for the students and increasing requirements for institutional responsibilities (Meek, Teichler & Kearney, 2009). It is in this context that the augmenting tuition expenses are turning out to be a grave concern, especially for the families with comparatively lesser earning which makes it impossible for them to meet up to the increasing costs. However, in some instances the considerable boosts in the monetary helps provided by the institutions as well as the governments have assisted in alleviating the price rises for few students. This problem needs immediate attention as it might involve grave effects by restricting the right of entry for would-be college scholars focusing on the students with little earnings (Meek, Teichle r & Kearney, 2009). It is worth mentioning in this context that University of Central Florida is one of the well-renowned American Universities that aim to render its students with quality education. Hereby, the main objective of the paper will be to identify the governance policies as well as programs of the University of Central Florida and hence recognize how the governance of this university can assist in resolving the issues faced by it. The impact created by the external environment on the governance procedures and policy measures will also be identified in the discussion further. Governance Policies and Strategies in University of Central Florida The administration, the faculty as well as the staffs of the University of Central Florida (UCF) work in a collaborate manner so that it can offer its staffs with high quality programs, courses, teaching facilities as well as other developmental services to the community. The university’s governance procedures tend to clarify the duties as well as responsibilities of numerous parties such as the administration division, the staffs and the faculties. It is to be mentioned that the Nominating and Governance Committee is employed by the University Of Central Florida Board Of Trustees with the objective to suggest potential candidates suitable for designation as Trustee Emeritus and Honorary Doctor for deliberation by the full board. It further aims at persuading the members of the corporate governance â€Å"best practices† and thus makes suggestions to the Board and its committee members. The governance procedure further creates and suggests the Board with the number as well as structure of the committees. The chairperson of the board is responsible to elect and appoint the members of the committee. The committee is responsible to assess its performance on a continuous basis. The committee also intends to analyze the committee charter yearly and thus contemplate any needed changes with the board in o rder to ensure if the panel has approved or re-approved the charter or not (Board of Trustees, 2012). Furthermore, the university also intends to render the facilities of cost sharing in the context of higher education which means a transfer in the burden related to higher education costs from being borne by the governments i.e. taxpayers to being shared exclusively by parent and students. A shift in the burden of

Be a successful Adult learner Essay Example | Topics and Well Written Essays - 250 words

Be a successful Adult learner - Essay Example I chose to take a writing course not because I’m interested purely in the subject (on the contrary - I am not really found of writing essays), but mostly because I am eager to deepen my knowledge. I believe effective writing is extremely important for a person of my profession for several reasons. First of all, effective writing is always an attribute of an educated person who is a professional in one’s field. Secondly, knowledge and skills in the subject are to help any future nurse to avoid spelling or other mistakes that might be vitally important for a patient. In addition, I believe the course in writing will not only help me to improve the writing skills, but will also enrich my knowledge about the better ways and methods of studying and gaining new knowledge, as well as expressing own thoughts and ideas. Since I am eager to obtain a nationally recognized professional qualification, the writing skills, I believe are an integral part of it. Besides that, good and experienced teaching staff as well as well-developed academic programs will broaden my mind and help me to acquire all the necessary skills to succeed in my future

How do people with schizophrenia develop professionally and socially Research Paper

How do people with schizophrenia develop professionally and socially - Research Paper Example hat numerous patients with schizophrenia spectrum disorders endure problems in coping with everyday and unpredicted stress (Lysaker, Tsai, & Hammoud, 2009). They may have difficulties in identifying objects/people, verbal fluency (Landrà ¸ & Ueland, 2008), and in planning and initiating activities, which altogether affect basic social skills and behaviors at the workplace (Liddle, 2000, p.12). Because of these cognitive and social deficits, schizophrenics tend to disregard stressors through repression (Scholes & Martin, 2010), or no longer try alternative and productive measures of handing their problems (Lee & Schepp, 2011). This paper examines the effects of schizophrenia on the identities of people with this disorder. Several sources showed that though people with schizophrenia struggle with their mental condition during their lifetime, with proper treatment and support, they can live productive and independent lives (Liberman, & Silbert, 2005; Lysaker, Tsai, & Hammoud, 2009). Social impairments are considered as major parts of schizophrenia and poor social functioning is one of the symptoms needed to diagnose this mental illness (Birchwood, Birchwood, & Jackson, 2001, p.108). People with schizophrenia often suffer from semantic memory problems, which can affect their understanding of reality, as well as their social interactions and relationships (Doughty & Done, 2009). Doughty and Done (2009) conducted systematic review and meta-analyses to understand if people with schizophrenia generally suffer from problems with semantic memory, to determine the distinctive profile of the impairment across the variety of different tests of semantic memory, and to know how the semantic memory impairment interacts with other symptoms, especially the Formal Thought Disorder. They identified 91 relevant papers and findings showed that participants had impaired abilities in naming, word- picture matching, verbal fluency, associations, priming, and categorization; semantic

Cultural Diversity in Business Essay Example | Topics and Well Written Essays - 1250 words

Cultural Diversity in Business - Essay Example In Brazil, the level of power distance is extremely high as compared to Denmark. This means, all the individual within the society of Brazil is not equal. Due to which, the less powerful members of the society or organization had to obey the rules and regulations of the powerful persons. As a result of which, the manufacturing unit of Brazil may face the problem of interpersonal conflicts among its members. This is because; all the members of the organization may not follow the orders or policies of the more powerful individual and it might lead to clashes or quarrel. Due to which, the rate of retention of the employees might get reduced resulting in attrition or lockouts. This might not only hinder the image of the organizational unit but also hamper its prosperity in long run. Other than power distance, the masculinity is also quite high as compared to Denmark. As a result of which the female members of the organizational unit of Brazil may not be offered equal rights and privilege s and that may create conflicts among other members. Due to which, their level of motivation and commitment of the female employees might get reduced that may hinder their productivity and performance. However, due to lack of performance of the female employees, the overall profitability of the organization reduces to a significant extent among many other rival players. Due to lack of equal rights, the interpersonal relationships among its members might get reduced that may hamper their performance and commitment level.

The Balanced Scorecard and Its Application to Hospitality Businesess Essay Example for Free

The Balanced Scorecard and Its Application to Hospitality Businesess Essay This essay will try to explore the role of the Balanced Scorecard in today’s organisations, in particular in hospitality businesses. The research will start by exploring performance measurement and later will describe the basics of the Balanced Scorecard to finish with a practical example of the implications of not applying correctly a performance measurement system in a hospitality business. Performance measurement is described by Neely et al (1995) as the process of quantifying action, where measurement is the process of quantification and action leads to performance. Therefore performance measure is the metric used to quantify the efficiency and effectiveness of an action. These actions refers in other words to the changes that an organisation experiment by achieving performance goals through allocating and prioritising resources. This valuable information is later used by managers to conform or modify their strategies in order to meet these goals. Performance measurement is crucial in today’s organisations because: †¢It helps identifying and tracking progress against organisational goals †¢It helps comparing performance against both internal and external standards. Ensures customer requirements have been met †¢Helps setting sensible objectives and work towards them †¢Provides a physical scoreboard for employees to monitor their performance †¢Highlights quality problems and suggest areas for action (Kald and Nilsson 2000) Within this context, the Balanced Scorecard (BSC) can be described as a strategic performance management framework that integrates a coherent set of performance measures with the organisation’s strategic plan. This allows organisations to define their strategic priorities and design indicators to monitor how well they are executing their strategy. Kaplan Norton, 1992). The main innovation from this approach is that it provides a multifaceted view of the organisation’s performance and balances the traditionally observed financial measures with other operational non-financial measures. The architects of the Balanced Scorecard, professor Robert Kaplan and David Norton believed that traditional performance measures based on financial information alone provide a very partial and short-term view of the performance of an organisation as they measure past performance and offer very little to support organisations on their quality journey. Kaplan Norton 1996). In this aspect, other analysts have added that financial measurements alone are insufficient to provide relevant information about a company’s root problems (Malone Sinnett, 2005), it overlooks the intangible enablers of the business (Norreklit, 2000) and disregards value creation (Bicheno, 2008). All this comes to demonstrate that financial measures are simply a consequence of operational activities and only by getting the fundamentals right, the organisation will be able to provide successful financial results. Taking all this into account, Kaplan and Norton identified the most intuitive components of a company’s strategy and created a more robust and balanced set of measurements that go beyond the financials. It all starts with a vision or a strategic goal and from there managers articulate a set of objectives, measures and targets in four key perspectives. The first is the financial perspective or how do the company look to shareholders. Metrics like the return on investment and residual income provide still valuable information but as already mentioned, not enough to create future value. In order to deliver any financial objectives, we need first to deliver to customers, which is the second perspective. In this perspective are articulated performance measures related to customer satisfaction and the key performance indicators should answer to the question, how customers see us?. In a similar way, in order to do well what the company does for the customers, it is necessary to identify what are the vital things the organisation needs to excel at in order to implement the strategy. This is the third perspective and Kaplan and Norton call it internal processes. This approach measures aspects related to the core of the what the organisation does in order to generate profit. Finally the fourth perspective looks at the intangible enablers of the business or the learning and growth perspective. Aspects like retaining the right human capital and keeping them engaged, investing in a good IT infrastructure, or having the right organisation culture, will help the business to do the right things internally, which helps to deliver to the customer which ultimately helps to deliver the financial objectives. A very important step is choosing the aspects the company will measure in order to achieve the strategic vision. These measures are known as key performance indicators (KPI’s). Choosing the appropriate KPI’s is a crucial as they will monitor the progress towards specific goals. According to Kaplan Norton (1996), KPI’s should be meaningful, unambiguous and easy to understand by all the members of the organisation. They should collect relevant data embedded in the normal organisation’s procedures, they also need to be able to drive improvement and should be intrinsically linked to the critical goals and key drivers of the organisation. In order to implement the Balanced Scorecard approach, Kaplan Norton (1996) identified three levels of information. The first level sits at the very top of the organisation and is where the corporate objectives are defined, the second one translates the corporate targets into more specific targets for each business unit and the third is the team and individual level where specific objectives are articulated which means that everyone in the organisation is aligned with the top level objectives. Since its creation in the 1990’s, the BSC has evolved from a simple dashboard of performance measures into a comprehensive management system that aims to channel the abilities and specific knowledge of each member of the organisation towards achieving long term strategic goals. Due to its simplicity, it is reported that it was the most widely adopted performance measurement framework in 2010. Over 50% of Fortune 1000 firms now use the BSC methodology and an estimate 85% have adopted some kind of performance measurement. Also, the BSC was selected by a panel from the Harvard Business Review as one of the most influential management ideas of the past 75 years. (Harvard Business Review, 2013) However, the implementation of the BSC is not free of challenges and many authors find numerous flaws. Thomas (2004) for instance argue that the BSC simply provides a list of metric results and lacks recommendations and advice. Besides there is little evidence that shows that the use of the BSC improves decision making as many companies seem to fail to act on its findings. Smith (2013) also highlights other important concerns when implementing the BSC: -There is a risk for unclear and poorly designed metrics. -There is a lack of efficient data collection and reporting, particularly non-financial metrics. -It has no process improvement methodology. -It is very inwardly focused. If environmental factors such as threats and Opportunities are not considered, the BSC may not present a correct picture of the organisation in the market. Critical assessment of the application of the BSC in a hospitality business Although the BSC has been deployed widely amongst businesses, government organisations and even non-profit organisations, research show that it has been minimally applied within hospitality businesses (Gunasekaran et al. 2001). In my own personal experience working for Premium Country Dining Group, part of Mitchells Butlers, the leading operator of restaurants and pubs in the UK, I have struggled to perceive evidence of the implementation of the BSC or any other framework for performance measurement in the business. After 15 months working for the organisation I still don’t know what the company’s strategic objectives are in the short term and what specific contributions towards those goals are expected from me as an employee. Is difficult to identify who is to blame for this, but the reality is that the strategic vision hasn’t permeated down the organisation. On the contrary, every day I see evidence that comes to show that the main source of comparative information used to measure performance and efficiency are still the traditional financial and accounting reports, which has been proven to provide a poor and inadequate view of the business in terms of helping decision making and provide strategic directions. Financial ratios such as net operating profit, labour costs or average covers per day are commonly used in the business to evaluate performance and are the main factors considered when forecasting in terms of ordering of food and drink, preparation levels of food and staffing. These ratios along with good doses of intuition and past experience seem to be the main drivers to lead the company which in words of Kaplan and Norton (1996) is like trying to drive a car just by looking at the mirrors. Although the restaurant has the customer at its core. Although both front and back of the house do their best in order to provide a quality product, quick service and the best customer experience possible and although the company’s motto: â€Å"Simply amazing pubs† may give a hint about the strategic direction of the company, all these are failing to materialize because of the lack of a solid strategic performance management framework and a good set of key performance indicators that could highlight where are we failing, why customers complain and why our business is buried down on the Tripadvisor rankings and there is no plans for action. It is obvious that the company is disregarding the internal processes, as can be seen in the high staff turnover, lack of encouragement for employees to grow, and tight cost-control in maintenance which leads to difficulties in doing our job effectively. This consequently leads to long waiting times for customers and a poor service due to short staffing (customer perspective), and ultimately this poor service and unsatisfied customers affects the much regarded financial results. Definitely a more organised approach to process design and the inclusion of non-financial performance dimensions would result in an increase of overall business effectiveness. Conclusion This research has found that the Balanced Scorecard or any other framework for measuring performance such as the performance pyramid, the performance matrix or the EFQM business excellence model, are effective tools in bringing together previously disparate measures into more coherent models. In the case of the BSC, it has proven to be particularly successful in adding a much needed non-financial perspective to measuring performance and as Fitzgerald et al (1991) points, encouraging organisations to continually improve, innovate and expand their capabilities in order to gain competitive advantage, understand customer’s needs and adapt to the changing environment.

Victor Meldrew Essay Example for Free

Victor Meldrew Essay How realistic do you find the character of Victor Meldrew in One Foot in the Grave, base your answer on an analysis of In Luton Airport No-One Can Hear You Scream Victor Meldrew is the main character in a TV programme named One Foot in the Grave which is a BBC made sitcom. The word sitcom is short for situation comedy. Sitcoms were founded in America, with the first one I Love Lucy being a great success all over the world. It was shown on I. T. V, with almost every one enthralled week in and week out. This meant the BBC needed to create a sitcom of their own to try and justify the television licence, and One Foot in the Grave was one of those sitcoms. Sitcoms are a very popular genre of TV because they contain many subliminal messages. Sitcom productions such as One Foot in the Grave have many conventions which are there are few main characters, the episodes are episodic (each episode is separate) so you dont have to follow the story lines, most sitcoms have inexpensive sets, props and costumes or anything that can easily be carried on or off stage. Most sitcoms last for about 30 minutes and are based on everyday experiences so the audience can relate to them. All of these conventions are there to attract attention to Meldrew. For example having few main characters focuss all our attention on Meldrew and what he is doing. Having inexpensive props (properties), sets and costumes again draws our attention to Meldrew because our attention isnt focused on props or the surroundings and so that the audience can relate to it because stereotypical old men dont tend to wear brand names so Meldrew is merely following trend. The majority of the time main characters in sitcoms are stereotypes for example Kevin and Perry are stereotypical teenagers and Victor Meldrew is a great example of a stereotypical old man. Stereo types are used in sitcoms because there is not enough time to develop complex characters so when using a stereo type they are instantly recognised. With Meldrew being stereotyped as an old man we recognise him as being grumpy and stubborn constantly. This is always amusing to watch because we can all relate to it. At the start of the programme we hear the theme tune to One Foot in the Grave which shows a tortoise walking painfully slow which indicates a old person because people think of tortoises as old and slow. There are many quotes in the theme tune which are meant to explain old men, such as Wrinkly, Crinkly and Past my sell by date One Foot in the Grave is made up of many different types of humour as are many sitcoms. Meldrews humour tends to be visual, sarcastic and slapstick. In sitcoms the contrast between normal everyday experiences and ridiculous situations can differ in sitcoms. For example during the episode In Luton Airport No-One Can Hear You Scream Meldrew came home to find his house to be nothing more than rubble. This is not really an everyday experience which the audience can relate to its more of a ridiculous situation which makes the audience laugh. During sitcoms the audience may wonder whether the programme they are watching is realistic in any way. They may think this when for example when Meldrew is in his back garden sun bathing with his buttocks showing. This is not normal behaviour for an elderly man to do in his back garden. Another example of unrealistic behaviour is when Meldrew turns up at Luton Airport dressed like the Cisco kid. This is not realistic because this is not an outfit you would wear on your way back to Britain. The Still images show us how much effort has been put into making the episode because it shows us a great deal about the body language, the lighting and the types of camera angles used. The first still shot is when Meldrew is in the airport cafi and he has just been told about his house being burnt down, the still for this scene shows us there are lots of cheap props such as plastic plants, sombrero and a orange and pink shirt. The lighting is very bright and the camera angle is a medium shot. The body language of Melldrew after throwing the beer in his face shows him with a semi-open mouth to symbolise disbelief. Still 2 is the still from outside Meldrews house where he is arguing with a neighbour who is leaning out of his window from across the street. The props are again inexpensive because they are only stones and bricks. The camera angle is a high shot facing down on Melldrew to show us the power which his neighbour has over him because he is in a warm house and is above Meldrew. Still 3 is of Meldrew unpacking in a forensic suit, holding only a sock which was the only item found from his suitcase which was lost on his way back to Britain. The props used are packing cases and boxes. The lighting is very bright to show us that Meldrew is agitated. The camera shot is a medium shot, and his body language tells us that he is disgusted. Still 4 is of Meldrew sunbathing in his back garden in his trunks with his buttocks showing. The props used are a towel and some sunglasses. The sun provides all the sun for this shot, the camera angle used is a low shot to show us that Melldrew is helpless. His body language used shows us that he is shocked as his neighbour stumbles across him sun bathing. The conclusion to this is that Meldrew is not a realistic character he is merely a stereotype designed to make us laugh. If Meldrew was realistic most people would not find it funny and therefore not watch the programme. The idea of a sitcom is to make us laugh so if they had masses of characters or a complex setting it would take all the fun out of the programme and defy the whole point of a sitcom.

Organisational structures and cultures

Organisational structures and cultures Introduction Case study: This case study is about Mr Smiths restaurant. Mr Smith is a foreigner who has lived in the UK for many years. His family in Africa operates a chain of restaurants across the continent and he is therefore familiar with this kind of business. At present the Smith Restaurant has a central location in London, close to many attractions and is easily accessible by public transport. His restaurant is a small family business he is the founder, owner and also the Managing Director. Although he has two Assistant Managers and three Supervisors, he has a direct control over management and operational issues such as hiring of staff, marketing, sales promotion, accounting and finance department. The restaurant has fifty employees mostly made up of international students who work part time. These students are attracted by the flexible working conditions that Mr Smith offers. This allows them to work part time during term time and full time during vacation. Recently the restaurant has seen a big increase in its customers due to the popularity of its European and International cuisines. These factors have convinced Mr Smith of the wisdom of opening similar restaurants throughout the UK. Mr Smith is the one who makes all decisions and he has a direct control over management and other operational issues. The current issue at the restaurant is that Mr Smith is reluctant to recruit new staff and to cope with the increased activity in the restaurant he has reduced staff lunch time. Some staff felt that these changes should not have been introduced without their consent. When one employee complained about the situation, he was sacked. The rest of the employees are unhappy but they are afraid to voice their concerns for fear of loosing their jobs. According to Mr Smith, he pays his employees very well and therefore they will be happy with his decisions; his decisions are not for debate; managers should make the decisions and subordinates must obey. He does not believe in consulting staff when he has to make important decisions. As a result, a feeling of helplessness, alienation, and fear have developed amongst staff. The recent changes in employees working conditions have increased the levels of absenteeism and lateness. Mr Smith is now very concerned that if such trends continue, the restaurant may not be able to cope with the increased customer demand. Being one of the longest serving employees, Mr Smith asked me to consider the above issues and advise him in light of the expansion and recent developments of the business. My task is to advise him on the followings within the chain of new restaurants. Organisational structures and cultures; Approaches to management and leadership styles; Motivational theories and their application; Group behaviour, teamwork and technology TASK 1: Organisational structures and cultures within the UK restaurants Organisational structure creates a framework of order and command through which the activities of the organisation can be planned, organised, controlled, and directed towards the goals and objectives of the organisation. The structure defines tasks and responsibilities, roles, relationships and communication. Within the UK, most restaurants have entrepreneurial, functional and geographical structures. Entrepreneurial Structure: This structure is appropriate for small owner managed companies, for examples: a small restaurant, a small-scale industrial unit, or a small proprietary concern. Functional Structure: This is the most commonly used basis for grouping activities according to specialisation that is organising the business according to what each department does. Specialised skills and delegation of authority to managers are needed to look after different functional areas. Geographical structure: Activities are grouped according to location. Different services are provided by geographical boundaries according to particular needs and demands, the convenience of consumers, or for ease of administration. Advantages and disadvantages of organisational structures The UK restaurants may have hierarchical, tall or flat structure Hierarchical structure: Refers to †¢ Authority: the right to exercise powers such as hiring and firing or buying and selling on behalf of the organisation †¢ Responsibility: the allocation of tasks to individuals and groups within the organisation †¢ Accountability: the need for individuals to explain and justify any failure to fulfil their responsibilities to their superiors in the hierarchy Tall and flat hierarchical structures: In the tall structure there are narrower spans of control and more levels of command that is many managerial levels and fewer staff. In the flat structure there are broader spans of control and few levels of command that is few managerial levels and many staff. For example, the McDonalds restaurants all have a flat structure. The manager in each place of business controls the other assistants and employees. He takes all the decisions and he is in charge of the main functions like, R D, marketing, finance and human resources and the other staff do the selling. Advantages of tall and flat structures Organisational cultures Charles Handy defined it as: The way things are done around here Every business is made up of different cultures, and the cultures that are present within the business depend on the management styles and organisational structures that are used. Handys four types of cultures are: Power culture: Best suited for small entrepreneurial organisations and relies on trust, empathy and personal communication for its effectiveness. Role culture: Emphasizes on power and position within the organisation. This type of culture applies when organisations are big and inflexible. Task culture: Job-oriented or project-oriented. This works well in a matrix organisation structure. Person culture: Works around educated individuals. Examples are groups of barristers, architects, doctors or consultants. Looking at Handys four main types of organisation cultures it can be seen that most of the UK restaurants adopt the power culture. Organisational structure and culture of Mr Smiths restaurant After analysing Mr Smiths case study and the latest issues, it is clear that his restaurant is adopting an entrepreneurial and hierarchical structure, and a power culture since it is a family owned business where there is excessive reliance is on the owner-manager; Mr Smith has authority, responsibility and accountability within the organisation. The distribution of tasks, the definition of authority and responsibility, and the relationship between members of the organisation are established on a personal and informal basis. Therefore I am convinced that the management style, organisational structure and culture are influencing employees behaviour within organisation. However, with Mr Smiths plan to expand and develop new restaurants across the UK, there is need for a formal organisational structure and culture, which has to be carefully designed, so as to avoid conflict and encourage the willing participation of staff for effective organisational performance. I believe that Mr Smith business should have a flat structured along functional lines with major areas including, Sales and Marketing, Human Resources, Accounting and Finance, and Purchasing Departments. With a flat structure the business will have: †¢ A wide span of control encouraging delegation and motivation through job enrichment. †¢ Lower management overhead costs. †¢ Better communications as horizontal and lateral communication is encouraged. †¢ Real and meaningful promotions. †¢ Closer contact between top management and lower levels Factors that may influence individual behaviour of Mr Smiths employees The individual: The individual is a central feature of organisational behaviour. When the needs of the individual and the demands of the organisation are incompatible, this can result in frustration and conflict. Then it the work of the management to integrate the individual and the organisation and to provide a working environment where individuals needs is satisfied as well as organisation goals are achieved. The group: Group exists in all organisations and are essential to their working and performance. People in groups influence each other in many ways and groups may develop their own hierarchies and leaders. Group pressures can have a major influence over the behaviour and performance of individual members. The organisation: Individual behaviour is affected by patterns of organisation structure, technology, styles of leadership and systems of management through which organisational processors are planned, directed and controlled. Therefore, the focus of attention is on the impact of organisation structure and design, and patterns of management, on the behaviour of people within the organisation. TASK 2: How organisational theory underpins principles and practices of management, how this would impact on the new restaurants? The study of management theory (also termed management thinking) and its application in organisations brings changes in behaviour. It helps to understand the principles underlying the process on management. It helps to understand the interrelationship between management theory, principles and practices of management, and behaviour in organisations. Managers learned about how they should behave. This will influence their attitudes towards management practice. The different approaches to management theory are: Classical approach; scientific management; Bureaucracy; Human relations approach; Systems approach; and Contingency approach. These various approaches underpin the common principles of management that organisations should practice in their business, which mean they are based on views of organisations, their purpose and responsibilities, structure, division of work, hierarchy of management, technical requirements, rules and regulations and behaviour. Fayol 14 Principles of Management: 1. Division of work: Specialisation increases output as employees become more efficient. 2. Authority: Gives managers the right to give orders. 3. Discipline: Employees must conform to respect the rules that govern the organisation and the use of penalties for breaking the rules. 4. Unity of command: Only one superior should give orders to employees. 5. Unity of direction: Organisational activities having the similar objective should be directed by one manager using one plan. 6. Subordination of individual interests to general interest: The organisation interest should dominate employees or group interests. 7. Remuneration: A fair wage for workers and their services. 8. Centralisation: The degree to which subordinates participate in decision-making. 9. Scalar chain: Communications should follow this chain. 10. Order. People and materials should be in the right place at the right time. 11. Equity. Managers should be kind and fair to their subordinates. 12. Stability of tenure. High employee turnover is inefficient. Management should provide orderly personnel planning and ensure that replacements are available to fill vacancies. 13. Initiative. Employees who are allowed to originate and carry out plans will exert high levels of effort. 14. Esprit de corps. Promoting team spirit will build harmony and unity within the organisation. Suggestion: Mr Smith should follow these principles of management. Managers will have to perform these five functions (by H Fayol): Plan and forecast; organise; command; coordinate; and control. The different approaches to management theory Classical approach: †¢ Emphasis on purpose; †¢ Formal structure; †¢ Division of work; †¢ Hierarchy of management; †¢ Technical requirements; †¢ Common principles of organisation. Scientific management and Bureaucracy are the two sub-grouping of the classical approach. Scientific management F .W Taylor (1911): †¢ Scientific selection and training of workers; †¢ Development of a true science for each element of an individuals work; †¢ Co-operation with the employees to ensure work is done as set; †¢ Division of work and responsibility between management and the employees; †¢ Improve production efficiency through work studies, tools, economic incentives. Bureaucracy Max Weber (1947): †¢ Formal hierarchical structure; †¢ Organisation by functional specialty; †¢ Rules and regulation; †¢ Impersonality; †¢ Employment based on technical qualifications. Human relations approach: †¢ Elton Mayo and the Hawthorne Studies (1933) discovered that the informal organisation, social norms, acceptance, and sentiments of the group determined individual work behaviour. †¢ Maslow, McGregor, Herzberg, and many others stressed the importance of social relations in organisations, understanding workers and managers as human beings with social and emotional needs. Systems approach: Organisations are open systems that constantly interact with the external environment: Inputs (resources and information) transformation process outputs (products, services, information) feedback Contingency approach: Contingency theory does not identify or recommend any particular approach to organisation and management. Appropriate management approach depends on situational factors faced by an organisation. Suggestion: After comparing the above managerial approaches I believe that the classical approach will best suit Mr Smith restaurants. The classical approach centres on understanding the purpose of an organisation and then examining its structure. They play emphasis on the planning of work, technical requirements, principal of management and behaviour. Attention is given to the division of work, duties, responsibilities, maintaining specialisation and co-ordination, hierarchy of management and formal organisational relationships. TASK 3: Different leadership styles and their effectiveness Definition: Leadership in an organisation is to lead employees to work in a given direction to achieve its goals and objectives. The three styles of leadership are: Autocratic leadership: All authority is centred on the leader and decisions are enforced by means of rewards and the fear of punishment. Communication is one-way, from the leader to the followers. Advantage: Quick decision-making. Disadvantage: Its effect upon group morale; creates conflict. Democratic leadership: In contrast, democratic takes into account the suggestions of the members and of the leader. It is a human relations approach, in which all members of the group can participate and contribute to improve the quality of the final decision. Advantages: Increased morale and support for better decisions through shared ideas among group members. Disadvantages: Slower decision-making and diluted accountability for decisions. Laissez-faire leadership: The leader exercises very little control over group members. A member is given a goal and mostly left alone to decide how to achieve it. The leader functions mainly as a group member, providing only as much advice and direction as is requested. Advantage: Opportunity for individual development offered to group members. All persons are given the chance to express themselves and to function relatively independently. Disadvantage: Lack of group cohesion and unity toward organisational objectives. Without a leader, the group may have little direction and lack of control. The result can be inefficiency or even worse, chaos. Suggestion: Mr Smith is applying an authoritative leadership in his first restaurant because his business is small. But now that he wants to expand his business he has to adopt a different style of leadership. I would suggest that he has to adopt the democratic leadership within his new restaurant. This is because the democratic style is a human relation approach in which all staff participates and contributes in the decision-making. This will prevent conflict between staff. Different motivational theories and their application Definition: Motivation can be described as the direction and persistence of action. It is concerned with why people choose a particular course of action in preference to others. The purpose of motivational theories is to predict behaviour. The difference theories of motivation are: The hierarchy of needs are shown as a series of steps in the form of a pyramid; it implies a thinning out needs as people progress up the hierarchy. Based on Maslows theory, once the lower-level needs have been satisfied (physiological and safety needs) people advanced up the hierarchy. Therefore to provide motivation for a change in behaviour, the manager must direct attention to the next level of needs (love or social needs) that seek satisfaction. McGregor Theory X Y Theory X assumptions: People inherently dislike work. People must be supervised to do work to achieve objectives. People prefer to be directed. Theory Y assumptions: -People view work as being as natural as play and rest. -People will exercise self-direction and self-control towards achieving objectives they are committed to. -People learn to accept and seek responsibility. Herzbergs Two-factor theory McClelland theory: Need for achievement: Personal responsibility Feedback Moderate risk Need for power: Influence Competitive Need for affiliation: Acceptance and friendship Cooperative Suggestion: Mr Smith does not delegate; does not give employees responsibilities; employees are not considered part of the group; they feel insecure in the employment; they cannot voice their opinions; he imposes his rules and regulations on employees. In addition he has reduced employees lunch-time. Here Mr Smith is using McGregors Theory X; employees are unhappy and de-motivated to work as their lunch-time has been reduced but their wages have not increased. Therefore, since he wants to expand his business throughout UK, I will recommend the Maslows hierarchy of needs theory to Mr Smith. Managers will have to provide motivation for a change in behaviour by satisfying the lower-level needs so that the employees basic salary, safe working conditions (need to stay alive, have food, shelter) and job security, fringe benefits, protection against unemployment, illness are satisfied. This will encourage the willing participation of employees for effective organisational performance. The relationship between motivational theory and the practice of management The purpose of motivational theories is to predict behaviour; and behaviour of people in organisations depends on practices of management. If managers practise Fayols 14 principles of management, then employees at all levels are motivated to work. People generally respond in the manner in which they are treated. Therefore, to control human behaviour a heavy responsibility is placed on managers and the activity of management, where attention must also be given to appropriate systems of motivation, job satisfaction and rewards. Accordingly, Mr Smith must understand how good management practices will motivate staff to work. Managers should plan and forecast, organise, command, coordinate, and control appropriately in an attempt to satisfy employees needs so that they are motivated to work. This will create an organisational climate in which employees can work willingly and effectively to achieve the goals of the organisation. Managers should get the best performance from employees to attract more customers. Managers should apply this policy: The needs, wants and rights of employees to be treated fairly and with dignity. TASK 4: Nature of groups and group behaviour within organisations A group comprises two or more individuals who interact in the collective pursuit of a common goal. They share values and goals, are involved in regular activities together, and identify themselves as members of the group and are identified as such by others. (From lecture notes AJ). Another useful way of defining group is a collection of people who share most, if not all, of the following characteristics: A definable membership; Group consciousness; A sense of shared purpose; Interdependence; Interaction; Ability to act in a unitary manner. Formal groups (official groups): Created to carry out specific tasks set up by the organisation to complete assigned tasks. Formal groups may be divided into two categories: 1. Functional groups: Consist of varying size of work units, with a manager and subordinates who are responsible for a range of duties and functions within the organisation, for example: the finance department, the salaries section and the revenues section. 2. Task groups: Created for the dispatch of specific business or operations, such as a project team, management team or co-ordinating committee. Informal groups (unofficial groups): Created by the individual members for the purpose of sharing a common interest. Importance of informal groups: The spread of information through informal networks the grapevine is often much faster and more influential than through formal groups. There is the potential for conflict between roles held in formal and informal groups particularly in respect of leadership, where the informal leader may not be the same person as the formal leader. Two informal groups: 1. Interest groups: develop around the shared pursuit of a specific goal by certain employees, which may or may not be related to the organisation. 2. Friendship groups: Individuals joining together for various social activities The factors influencing Group Behaviour: Cole (1996) Size of the group Leadership and management style Group cohesiveness Motivation of group members Norms of groups Group/team roles The work environment The group task Factors leading to effective teamwork within the new business Peters and Waterman defines five factors for effective teamwork: 1. The numbers should be small: each member will then represent the interest of his or her department. 2. The team should be of limited duration: Exist only to resolve a particular task. 3. Membership should be voluntary. 4. Communication should be informal and unstructured. 5. It should be action-oriented. The team should finish with a plan for action. The influences that threaten success of teamwork The team does not work around the unreliable people. A smaller group of people does most of the work and a larger group pretends to help. Sometimes team members do not work well together and may work against each other. This may result dysfunctional teams, caused by: Lack of trust is the most common problem afflicting teams; Lack of team cohesiveness Lack of a clearly defined purpose Impact of technology on team functioning Technology: Technologies such as e-mail, mobile phones, blackberry, groupware and computers can improve and in some cases delay team functioning. To be able to function effectively, teams must be kept up-to-date with knowledge as technology changes. Communication: Successful teams communicate successfully by email, mobile phone, phone technologies such as blackberry and 3G data cards and 3GB USB dongles, groupware and personal computers. Change: Successful teams can successfully bring-up change. Teams will become less effective and efficient if they do not respond to changing internal and external factors. In contrast, responsive teams are more effective, efficient and, are able to rise to the challenges of the modern business world. Networks and virtual teams: In the modern connected world, it is easier for teams to communicate and network. It is possible to create virtual teams which never (or rarely) meet in physical locations and use a range of web tools to communicate and collaborate. Global and cross-cultural teams Task 5: Strategies for the restaurants stakeholders needs Employees: †¢ Mr has to adopt HR practices to ensure that the organisation is able to achieve success through people. †¢ Staffing the organisation: Sufficient numbers of the right people in the right place, at the right time, and at the right cost for the organisation. †¢ Reward and recognition: Creating structures that maximise recruitment, retention and motivation; obtaining the best performance from the people available. †¢ Performance improvement throughout the organisation, for individual, team and organisational effectiveness †¢ Managing behaviour ensuring that individuals are encouraged to behave in a way that allows and fosters better working relationships. Customers: Mr Smith and his area managers should monitor the changing requirements and expectations of its customers, and the quality of service they require. Conclusion and recommendations With Mr Smiths plan to expand and develop new restaurants across the UK, there is need for a formal organisational structure and culture, which has to be carefully designed to encourage the willing participation of staff for effective organisational performance. Mr Smith should follow the principles of management managers will have to perform these five functions (by H Fayol); plan and forecast; organise; command; coordinate; and control. The classical approach will suit his business as it plays emphasis on the planning of work, technical requirements, principle of management and behaviour. Alongside he has to adopt the democratic leadership in which all members of the group can participate and contribute to improve the quality of the final decision. Area managers will have to provide motivation for a change in behaviour by satisfying the employees needs through rewards. Reference Websites: 1. http://ezinearticles.com/?id=1269812 2. http://choo.fis.utoronto.ca/FIS/courses/LIS1230/LIS1230sharma/history6.htm (Maslows hierarchy of needs) 3. http://www.hnc-business.co.uk/unit3.html Module Tutor Lecture notes and emails: Dhlamini S., 2009. Organisations and Behaviour (unit 3) H1, HND in Business. London: Guildhall College Bibliography Book: Mullins L J ., 2000. Essentials of Organisational Behaviour. Essex: FT/Prentice Hall